Terms and Conditions at LuckyStart Casino

1. General Provisions

1.1. By registering an account with LuckyStart Casino (“the Casino” or “the Website”), you acknowledge that you have read, understood, and agreed to these Terms and Conditions. 1.2. If you do not agree with any part of these terms, you must not use the services provided by LuckyStart Casino. 1.3. The Casino reserves the right to amend these Terms and Conditions at any time. Significant changes may be notified to the player, but it remains the player’s responsibility to review this page regularly for updates. 1.4. The official language of this website is English. In case of any discrepancies between the English version and translations, the English text shall prevail.

2. Eligibility and Restricted Territories

2.1. LuckyStart Casino accepts players only from jurisdictions where online gambling is legal. It is your sole responsibility to ensure compliance with your local laws before playing. 2.2. You must be at least 18 years of age or the legal age for gambling in your jurisdiction, whichever is higher. 2.3. We reserve the right to request proof of age at any stage. Failure to provide valid documentation may result in account suspension and the withholding of funds. 2.4. Restricted Countries: Users from the following territories are strictly prohibited from depositing and playing for real money: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Democratic Republic of the Congo, Cook Islands, Costa Rica, Côte d’Ivoire, Croatia, Cuba, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kenya, Kiribati, North Korea, South Korea, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lebanon, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (U.S.), Western Sahara, Yemen, Zambia, Zimbabwe. The Casino cannot guarantee refunds or withdrawals if you breach this policy.

3. Game Availability

3.1. Certain games may be unavailable in specific regions due to provider policies. 3.2. Using a VPN to bypass geographical restrictions is strictly prohibited and may lead to the confiscation of winnings. 3.3. NetEnt Restrictions: NetEnt games are unavailable in several jurisdictions, including but not limited to Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, UK, and USA. 3.4. Specific branded games (e.g., Planet of the Apes, Vikings, Narcos, Street Fighter) have additional territorial restrictions. 3.5. Other Provider Restrictions:

NYX: Unavailable in Canada.
Play’n GO: Unavailable in Germany and Sweden.
Pragmatic Play: Unavailable in Sweden.
Microgaming: Unavailable in USA, UK, Italy, France, Spain, and others.
Amatic: Unavailable in Australia, Austria, USA, and others.

4. Currencies

4.1. We accept the following currencies: EUR, USD, RUB, NOK, AUD, NZD, CAD, PLN, BRL, JPY, BTC, ETH, LTC, BCH, DOG, USDT. 4.2. Cryptocurrency exchange rates are subject to market volatility. We do not offer exchange services between crypto and fiat currencies.

5. Taxes and Fees

5.1. You are solely responsible for paying any taxes applied to your winnings according to the laws of your jurisdiction.

6. Disclaimer of Liability

6.1. Gambling involves a risk of losing money. LuckyStart Casino is not liable for any financial losses incurred. 6.2. We use advanced security measures to protect your data. However, we are not responsible for how third parties (e.g., game providers) handle your data. 6.3. The Casino is not liable for technical issues, internet failures, or hardware malfunctions on the player’s side. 6.4. In the event of a software error or incorrect crediting of funds, the Casino reserves the right to correct the mistake and reclaim any funds that do not belong to the player. 6.5. The Casino does not guarantee that the website will be uninterrupted or error-free.

7. Player Account Rules

7.1. You may only open one account per person, household, IP address, or device. Duplicate accounts will be closed, and winnings may be confiscated. 7.2. Accounts are for personal use only and must not be used for commercial gain. 7.3. We reserve the right to contact you via phone for verification. Withdrawals may be paused until verification is complete. If we cannot reach you within two weeks, your account may be locked.

8. Anti-Fraud Policy

8.1. LuckyStart Casino has a zero-tolerance policy towards fraud. This includes collusion, use of bots, credit card fraud, and providing forged documents. 8.2. If fraudulent activity is detected, we reserve the right to suspend the account, cancel payouts, and report the player to regulatory authorities. 8.3. Advantage Play: We prohibit strategies aimed at exploiting bonuses, such as low-risk roulette betting (covering 25+ numbers) or creating multiple accounts to claim welcome offers. 8.4. Wagering Requirement: All deposits must be wagered at least 1x before withdrawal. If fraud is suspected, a 3x wagering requirement may be applied.

9. Deposits

9.1. Minimum deposit: 20€ (or equivalent). 9.2. Third-party deposits are strictly prohibited. You must use payment methods registered in your own name. 9.3. Crypto deposits via CoinsPaid cannot be limited by our standard deposit limit tools.

10. Withdrawals

10.1. Minimum withdrawal: 20 EUR/USD (or equivalent in other currencies). 10.2. Verification: We reserve the right to verify your identity (KYC) before processing payouts. Required documents may include ID, utility bills, and proof of payment method. 10.3. Processing Time: Withdrawal requests are typically processed within 0 to 24 hours. Bank transfers may take up to 3 business days. 10.4. Withdrawal Limits:

Standard Limits: 3,000 EUR/USD per week / 15,000 EUR/USD per month.
VIP Limits:
- Bronze: 5,000/week | 20,000/month
- Silver/Gold: 7,500/week | 30,000/month
- Platinum: 10,000/week | 40,000/month
- Black: 15,000/week | 60,000/month
- Supreme: Custom limits.
Progressive Jackpots: Paid in full. 10.5. Mystery Drops: Daily withdrawal limit of 2,500 EUR, monthly limit of 12,000 EUR.

11. Dormant Accounts

11.1. An account is considered dormant if not accessed for 12 consecutive months. 11.2. A monthly administrative fee of 25 EUR will be charged from the balance of dormant accounts until the balance reaches zero or the account is reactivated.

12. Refunds

12.1. Refund requests must be made within 24 hours of the transaction (or 30 days if unauthorized access is proven). 12.2. Refunds will only be processed after all bonuses and winnings are deducted from the balance.

13. Complaints

13.1. Complaints should be directed to our support team. If not resolved, they may be escalated to management. 13.2. Complaints cannot be transferred to third parties. 13.3. In the event of a dispute, server logs will be the final authority.

14. Arbitration

14.1. All disputes arising from these Terms and Conditions shall be settled exclusively by arbitration in Curacao, in accordance with Curacao Civil Procedure Rules.